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Workspace system in the Provincial Government of La Union

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creativework.keywordsdigital transformation, e-governance, system quality, system usability, workspace system
dc.contributor.advisorGalleta, Darwin T.
dc.contributor.authorTagatag, Keisha Mae B.
dc.contributor.authorBautista, Jennylyn T.
dc.contributor.authorColoma, Jesalyn S.
dc.contributor.authorLayugan, Joana Jane C.
dc.contributor.authorQuevedo, Ivy Kate C.
dc.contributor.chairQuinitip, Tiffany Ruth R.
dc.contributor.committeememberBayani, Keneth G.
dc.contributor.committeememberDavis, Grace O.
dc.date.accessioned2026-06-10T23:26:55Z
dc.date.available2026-06-10T23:26:55Z
dc.date.issued2025-10
dc.descriptionFull text
dc.description.abstractAs part of its digital transformation efforts to improve internal operations, the Provincial Government of La Union (PGLU) developed the PGLU Workspace System to streamline workflows and increase staff productivity. The system's usability and quality were assessed using the System Usability Scale (SUS) and the Usefulness, Satisfaction, and Ease of Use (USE) Questionnaire. A total of 319 respondents participated, comprising 295 end users from various offices and 24 ICTU administrators. The findings revealed that users found the system useful, simple to use, and effective in their regular operations. However, minor concerns such as complexity were identified, indicating potential for future improvement. The findings emphasize the need for ongoing system improvement in providing an efficient and user-centered experience. Overall, the study supports PGLU's commitment to enhancing digital workplace solutions and improving internal services through technology, while also giving useful insights to drive future developments in line with employees' changing needs and expectations.
dc.format.extentxi, 53 p.: ill. (col.)
dc.identifier.citationTagatag, K. M. B., Bautista, J. T., Coloma, J. S., Layugan, J. J. C., & Quevedo, I. K. C. (2025). Workspace system in the Provincial Government of La Union. [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository.
dc.identifier.urihttps://lakasa.dmmmsu.edu.ph/handle/123456789/1823
dc.language.isoen
dc.publisherDon Mariano Marcos Memorial State University – Mid La Union Campus
dc.rights.licenseCC BY 4.0
dc.sdgSDG 9
dc.sdgSDG 12
dc.sdgSDG 16
dc.subject.ddcPublic administration and management
dc.subject.ddcPublic service administration
dc.subject.ddcSystem usability--Evaluation
dc.subject.ddcDigital transformation in government
dc.subject.ddcLocal government--Philippines--Management
dc.titleWorkspace system in the Provincial Government of La Union
dc.typeThesis
dcterms.accessRightsOpen access
dspace.entity.typePublication
thesis.degree.disciplineCollege of Management
thesis.degree.levelUndergraduate
thesis.degree.nameBachelor of Science in Office Administration
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