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Compliance of the LGUs of the 1st District of La Union with the ease of doing business and efficient government service delivery act of 2018 (RA 11032).

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dc.contributor.advisorFlores, Christian Kent E.
dc.contributor.authorRivera, Jezyl G.
dc.contributor.authorDusayen, Micah Ela Faith M.
dc.contributor.authorGenove, April Ann F.
dc.contributor.authorManzano, Gheannerose S.
dc.contributor.authorMendoza, Chaserine Jojane E.
dc.contributor.chairAncheta, Marifel D.
dc.contributor.committeememberQuinitip, Tiffany Ruth R.
dc.contributor.committeememberPajimola, Allan Hil B.
dc.date.accessioned2025-10-21T04:09:59Z
dc.date.available2025-10-21T04:09:59Z
dc.date.issued2024-05
dc.descriptionFull text
dc.description.abstractThe Ease of Doing Business and Efficient Government Service Delivery Act of 2018 (EODB) aims to streamline government services. Descriptive quantitative research assessed the compliance of Local Government Units (LGUs) in the 1st District of La Union with RA 11032. Data were collected by survey questionnaires and processed through documentary analysis. The following results were determined: (1) LGUs in the 1st district adhere to EODB in terms of Citizen’s Charter, Access to Government Services Through Frontline Services, and Report Card Survey; (2) there is a significant difference in perceived status compliance between employees and clients, (3) the top three digitalization efforts implemented were electronic online registration/application for business, licensing, and authorizations, new functionalities such as transaction monitor, and digital payments for permits, licenses, and authorizations; (4) the challenges for frontline employees include an increase in legal awareness, improved comprehension of customers' needs and preferences as well as expanded knowledge regarding online registration accessible to
dc.format.extentxiv, 112 p.: ill. (col.)
dc.identifier.citationRivera, J. G., Dusayen, M. E. F. M., Genove, A. A. F., Manzano, G. S., Mendoza, C. J. E. (2024). Compliance of the LGUs of the 1st District of La Union with the ease of doing business and efficient government service delivery act of 2018 (RA 11032). [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository. https://lakasa.dmmmsu.edu.ph/handle/123456789/548
dc.identifier.urihttps://lakasa.dmmmsu.edu.ph/handle/123456789/548
dc.language.isoen
dc.publisherDon Mariano Marcos Memorial State University – Mid La Union Campus
dc.sdgSDG 16
dc.subjectSOCIAL SCIENCES::Business and economics
dc.titleCompliance of the LGUs of the 1st District of La Union with the ease of doing business and efficient government service delivery act of 2018 (RA 11032).
dc.typeThesis
dspace.entity.typePublication
thesis.degree.disciplineCollege of Management
thesis.degree.nameBachelor of Public Administration
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