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Medical office staff competencies of private hospitals in the province of La Union

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creativework.keywordsCompetency, Communication Skills, Computer Skills, Intrapersonal Skills, Organizational Skills, and Records Management Skills
dc.contributor.advisorLegaspi, Annaliza B.
dc.contributor.authorAbat, Pearl Angelic M.
dc.contributor.authorCatbagan, Alaiza Rose A.
dc.contributor.authorCostales Jr., Anthony L.
dc.contributor.authorFerrer, Laicah Mae B.
dc.contributor.authorOrtega, Eftychia Cristina Mae T.
dc.contributor.chairAncheta, Marifel D.
dc.contributor.committeememberQuinitip, Tiffany Ruth R.
dc.contributor.committeememberAcosta, Joseph D.
dc.contributor.committeememberSiong, Venus D.
dc.date.accessioned2026-03-13T00:58:23Z
dc.date.available2026-03-13T00:58:23Z
dc.date.issued2023-11
dc.descriptionFull text
dc.description.abstractCompetency is the set of behaviors, abilities, and knowledge needed to carry out tasks efficiently and meet predetermined goals. The competencies of the medical office staff in private hospitals in the Province of La Union were as curtained by this study. The objective was to determine the profile, the level of competence, and the correlation between the two. The profile was determined using frequency counts and percentages, the level of competence was measure during median interpretation, and the relationship between the respondents' profile and the level of competence was examined using Pearson Chi-square. Many are aged 21-30, most of them are female and single, all of them are college graduates, a great majority were 1-10 years of service, and many of them are nurses and are working in the nursing unit. The respondents are competent in terms of Communication, Organizational, Computer, Intrapersonal, and Records Management Skills. Their job position and hospital department have a significant relationship to their level of competence.
dc.format.extentx, 57 p.: ill. (col.)
dc.identifier.citationAbat, P. A. M., Catbagan, A. R. A., Costales Jr., A. L., Ferrer, L. M. B. & Ortega, E. C. M. T. (2023). Medical office staff competencies of private hospitals in the province of La Union. [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository.
dc.identifier.urihttps://lakasa.dmmmsu.edu.ph/handle/123456789/1182
dc.language.isoen
dc.publisherDon Mariano Marcos Memorial State University – Mid La Union Campus
dc.rights.licenseCC BY 4.0
dc.sdgSDG 3
dc.subject.ddcMedical personnel
dc.subject.ddcRecords management
dc.subject.ddcPersonnel training & development
dc.subject.ddcMedical organizations and management
dc.subject.ddcManagement of hospitals & health services
dc.titleMedical office staff competencies of private hospitals in the province of La Union
dc.typeThesis
dcterms.accessRightsOpen access
dspace.entity.typePublication
thesis.degree.disciplineCollege of Management
thesis.degree.levelUndergraduate
thesis.degree.nameBachelor of Science in Office Administration
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