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Medical office staff competencies in district 1 hospitals in the province of La Union

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creativework.keywordsCompetency, Communication Skills, Organizational Skills, Computer Skills, Intrapersonal Skills, and Records Management Skills
dc.contributor.advisorLegaspi, Annaliza B.
dc.contributor.authorJucar, Patrick Russel D.
dc.contributor.authorDuculan, Mirasol L.
dc.contributor.authorGanaden, Esther Kharol N.
dc.contributor.authorGraycochea, Jesslyn L.
dc.contributor.authorNisperos, Princess Kyle M.
dc.contributor.chairAncheta, Marifel D.
dc.contributor.committeememberQuinitip, Tiffany Ruth R.
dc.contributor.committeememberAcosta, Joseph C.
dc.contributor.committeememberSiong, Venus D.
dc.date.accessioned2025-10-22T04:50:24Z
dc.date.available2025-10-22T04:50:24Z
dc.date.issued2023-09
dc.descriptionFull text
dc.description.abstractCompetency is a combination of knowledge, skills, and behaviors used to effectively perform tasks to achieve specific objectives. This study determined the competencies of medical office staff in District 1 Hospitals in La Union. It sought to identify the profile, the level of competence, and the relationship between the profile and the level of competence of the respondents. Frequency counts and percentages were utilized to determine the profile, median interpretation to measure the level of competence, and Pearson Chi-Square for the relationship between the respondents' profile and the level of competence. Almost half are aged 31-40andare nurses in the nursing department, a great majority are female, the majority are married, have 1-10 years in service, and most are college graduates. The respondents are competent in terms of Communication, Organizational, Computer, Intrapersonal, and Records Management Skills and their educational attainment, job position, and hospital department affect the level of competence.
dc.format.extentviii, 58 p.: ill. (col.)
dc.identifier.citationJucar, P. R. D., Duculan, M. L., Ganaden, E. K. N., Graycochea, J. L., Nisperos, P. K. M. (2023). Medical office staff competencies in district 1 hospitals in the province of La Union. [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository. https://lakasa.dmmmsu.edu.ph/handle/123456789/560
dc.identifier.urihttps://lakasa.dmmmsu.edu.ph/handle/123456789/560
dc.language.isoen
dc.publisherDon Mariano Marcos Memorial State University – Mid La Union Campus
dc.sdgSDG 3
dc.subject.ddcMedical personnel management
dc.titleMedical office staff competencies in district 1 hospitals in the province of La Union
dc.typeThesis
dspace.entity.typePublication
thesis.degree.disciplineCollege of Management
thesis.degree.nameBachelor of Science in Office Administration
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