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Awareness, access, and satisfaction on Public Employment Service Office (PESO) services of San Fernando City, La Union

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creativework.keywordsaccess, awareness, Public Employment Service Office (PESO), and satisfaction
dc.contributor.advisorNonan, Jenny E.
dc.contributor.authorAgbuya, Myklyne V.
dc.contributor.authorAbat, Grace S.
dc.contributor.authorDilinila, Karl Angel Q.
dc.contributor.authorOloteo, Xyril Micah H.
dc.contributor.chairQuinitip, Tiffany Ruth R.
dc.contributor.committeememberLegaspi, Annaliza B.
dc.contributor.committeememberBayani, Kenth G.
dc.contributor.committeememberGacayan, Daniel B.
dc.date.accessioned2026-06-12T06:23:22Z
dc.date.available2026-06-12T06:23:22Z
dc.date.issued2026-01
dc.descriptionFull text
dc.description.abstractThis study assessed the awareness, access, and satisfaction of residents within the Central Business District of San Fernando City, La Union, regarding the services provided by the Public Employment Service Office (PESO). The results show a high level of awareness among respondents, particularly toward major programs such as Tulong Panghanapbuhay sa Ating Disadvantaged/Displaced Workers (TUPAD) and Job Fairs, which were the most recognized and utilized services. In contrast, awareness and access to livelihood and self-employment bazaars, including the Special Program for Employment of Students and Out-of-School Youth (SPESOS) and Government Internship Program (GIP), were comparatively lower. The respondents show a high level of satisfaction across all PESO services, with Job Fairs, GIP, and SPESOS receiving “Very Satisfied” ratings, indicating effective implementation and positive client experiences. Statistical analyses showed significant differences in awareness, access, and satisfaction when respondents were grouped according to age, educational attainment, civil status, employment status, and salary rate. Younger, single, and more educated respondents exhibited greater awareness of youth-oriented programs, while unemployed individuals and those with lower income were more engaged in employment facilitation and livelihood services.
dc.format.extentxii, 94 p.: ill. (col.)
dc.identifier.citationAgbuya, M. V., Abat, G. S., Dilinila, K. A. Q., & Oloteo, X. M. H. (2026). Awareness, access, and satisfaction on Public Employment Service Office (PESO) services of San Fernando City, La Union. [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository.
dc.identifier.urihttps://lakasa.dmmmsu.edu.ph/handle/123456789/1840
dc.language.isoen
dc.publisherDon Mariano Marcos Memorial State University – Mid La Union Campus
dc.rights.licenseCC BY 4.0
dc.sdgSDG 8
dc.sdgSDG 4
dc.sdgSDG 10
dc.sdgSDG 16
dc.subject.ddcEmployment services Placement services Public Employment Service Office (PESO)--Philippines
dc.subject.ddcEmployment agencies--Philippines
dc.subject.ddcEmployment services--Philippines
dc.subject.ddcJob placement services--Philippines
dc.titleAwareness, access, and satisfaction on Public Employment Service Office (PESO) services of San Fernando City, La Union
dc.typeThesis
dcterms.accessRightsOpen access
dspace.entity.typePublication
thesis.degree.disciplineCollege of Management
thesis.degree.levelUndergraduate
thesis.degree.nameBachelor of Science in Office Administration
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