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Medical office staff competencies in district 2 hospitals in the province of La Union

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creativework.keywordsMedical office competencies, Medical office staff, Communication Skills, Organizational Skills, Computer Skills, Intrapersonal Skills, and Records Management Skills
dc.contributor.advisorLegaspi, Annaliza B.
dc.contributor.authorNicolas, Esther N.
dc.contributor.authorApigo, Hashlyn Anne A.
dc.contributor.authorCasem, Estephanie L.
dc.contributor.authorGubrin, Via Mae A.
dc.contributor.authorRillorta, Shiera Mhae A.
dc.contributor.chairAncheta, Marifel D.
dc.contributor.committeememberQuinitip, Tiffany Ruth R.
dc.contributor.committeememberAcosta, Joseph D.
dc.contributor.committeememberSiong, Venus D.
dc.date.accessioned2026-03-13T00:20:55Z
dc.date.available2026-03-13T00:20:55Z
dc.date.issued2023-10
dc.descriptionFull text
dc.description.abstractCompetencies exemplify the effectiveness and efficiency in the-workplace. This study determined the level of Medical Office Staff Competencies in District 2 Hospitals in the Province of La Union. The profile and the level of competence of the respondents and their relationships were identified. Frequency counts and percentages were utilized to determine the profile, median interpretation for the degree of competence, and Pearson Chi-Square for the relationship between the respondents’ profile and their level of competence. Findings revealed that almost half are aged 31-40 and are nurses assigned to the administrative and nursing departments. The majority are female, most are married, have between one to ten years of experience, and most have college degrees. The respondents are competent in terms of Communication, Organizational, Computer, Intrapersonal, and Records Management Skills and their civil status and length of service affect their level of competence.
dc.format.extentviii, 76 p.: ill. (col.)
dc.identifier.citationNicolas, E. N., Apigo, H. A. A., Casem, E. L., Gubrin, V. M. A. & Rillorta, S. M. A. (2023). Medical office staff competencies in district 2 hospitals in the province of La Union. [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository.
dc.identifier.urihttps://lakasa.dmmmsu.edu.ph/handle/123456789/1181
dc.language.isoen
dc.publisherDon Mariano Marcos Memorial State University – Mid La Union Campus
dc.rights.licenseCC BY 4.0
dc.sdgSDG 9
dc.subject.ddcMedical Personnel
dc.subject.ddcRecords management
dc.subject.ddcPersonnel training & development
dc.subject.ddcMedical organizations and management
dc.subject.ddcManagement of hospitals & health services
dc.titleMedical office staff competencies in district 2 hospitals in the province of La Union
dc.typeThesis
dcterms.accessRightsOpen access
dspace.entity.typePublication
thesis.degree.disciplineCollege of Management
thesis.degree.levelUndergraduate
thesis.degree.nameBachelor of Science in Office Administration
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