Browsing by Author "Luces, Kristel A."

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    (Don Mariano Marcos Memorial State University – Mid La Union Campus, 2025-07) Balanag, Trisha Mae M.; Baladad, Ericka J.; Luces, Kristel A.; Nuval, Deceree Nichole P.; Bayani, Keneth G.; Gacayan, Daniel B.; Martinez, Lynnie E.; Quinitip, Tiffany Ruth R.
    The Commission on Audit (COA), the Supreme State Audit Institution of the Philippines as mandated by Article IX-D of the 1987 Constitution, ensures public accountability. This study assessed the performance and job satisfaction of COA employees in the City of San Fernando, La Union, under flexible work arrangements. A total of 202 employees participated in a validated 2025 survey with data processed using Microsoft Excel and RaoSoft Inc. Results indicated high levels of productivity and task efficiency among employees. While overall work quality was strong, areas needing for improvement included innovation, problem-solving, and accountability. Although goal achievement was evident, self-monitoring practices required enhancement. Employees reported satisfaction with compensation, career opportunities, and job content. However, inconsistencies were noted in work-life balance, particularly in flexibility for family time. Recognition and rewards systems, especially management acknowledgment and fair distribution needed development. Overall, employees were satisfied, but specific areas required attention. This assessment emphasizes the effectiveness of flexible work setups while identifying areas for organizational growth to enhance employee performance and satisfaction.