CC BY 4.0Novencido, Rosa M.Casison, Lea Angelica L.Amboni, Erika Maree A.Calub, Jhemm Angelica J.Gacayan, Ghemarie D.Palisoc, Grimlee Ira G.2026-03-052026-03-052023-05Casison, L. A. L., Amboni, E. M. A., Calub, J. A. J., Gacayan, G. D. & Palisoc, G. I. G. (2023). Operations and profitability of laundry and dry-cleaning shops in the City of San Fernando, La Union. [Unpublished Undergraduate Thesis]. Don Mariano Marcos Memorial State University – Mid La Union Campus, City of San Fernando, La Union. Lakasa ti Sirib, DMMMSU Institutional Repository.https://lakasa.dmmmsu.edu.ph/handle/123456789/1156Full textLaundry has observed a huge transformation in the last few years from washing clothes at home to coin-operated washing machines toon-demand services, which include pick-up and drop-off services. This study determined the Operations and Profitability of Laundry and Dry-Cleaning Shops in the City of San Fernando, La Union. Data were gathered from 36 laundry and dry-cleaning shops in the City of San Fernando, La Union using a validated questionnaire and analyzed using frequencies, percentages, profitability ratios, Cramer’s V, and Spearman Rho. Findings revealed that all of the operations management practices such as service promotion, type of services, service pricing, operating schedule, no. of equipment and machines, payment method and delivery method of the respondents were practiced, and they have been profitable from 2020-2022. Moreover, the study revealed that there was a significant relationship between their operations management practices and profitability.ix, 63 p.: ill. (col.)enSOCIAL SCIENCES::Business and economicsLaundry and dry-cleaning servicesBusiness managementThesis